For All Generations
Research tells us that if workplace conflicts are handled poorly, we can expect employee performance, work morale and retention rates to all radically decrease. When conflicts occur, most people become aggressive, lash out, blame others, or (even more damaging!) they gossip, spread rumors and backstab. For many Generations Y’s, if they are not treated with respect, they will just quit. All options lead to a toxic working culture. Simple workplace conflicts can quickly spiral a healthy work culture into a toxic one. Most people don’t understand that communication conflict is a crucial part of any working relationship, but it must be done properly! One of the best attributes of most Generation Y’s is that they are eager to learn and learning how to solve communication conflicts will not only improve the work culture and working relationships, it will save time and help retain employees!
In this 75-minute engaging & empowering keynote all generations will learn:
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How conflict can be extremely healthy in any work relationship if handled properly! |
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How conflict, if handled well, can actually build trust and effectiveness in any team |
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The difference between reality & perception |
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How generational gaps and different perceptions often increase confusion |
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What each generation needs to do to show respect |
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3 simple and pragmatic strategies to deal with conflict effectively, starting today! |
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