For All Generations

Generation Y’s are hungry for feedback – like most generations they want to know how they are doing.  What are they doing well and what needs work?   Yet research tells us that many managers don’t know how to give feedback effectively. Generation Y’s often complain that performance reviews are too vague, not specific and not frequent enough. Managers often are frustrated because it seems that younger generations don’t seem to receive the feedback openly, require hand-holding and constant praise.  Yet to build any business learning how to receive and give feedback is an important cornerstone for success!

In this 75-minute entertaining & empowering keynote all generations will learn:

o How the various generations (Traditionalist, Boomer, Generation X, Generation Y) give and receive feedback differently
o How trust and feedback are interconnected
o The power of authority versus the power of influence and why this matters in giving and receiving feedback
o The difference between the “what” and “how” in communicating feedback
o The 3 simple strategies for all generations to give and receive feedback so that people will listen and performance will increase