Generation Y in the Workplace
When I talk with Traditionalists, Boomers and Generation X they often tell me what frustrates them about this new generation. But when you understand Generation Y and how they have been shaped by our culture, hopefully it provides a different, more empowering perspective at connecting with them.
What I hear: They’re impatient
The reality: They are so used to change. Give them any job on the computer and be amazed at what they can do. They love things moving quickly and are very comfortable with change.
What I hear: They’re arrogant and rude
The reality: Many of them actually struggle with self-esteem(similar to most generations) but it may come out as false self-esteem. They may feel insecure about their decisions (asking their parents for their input) and need regular feedback from their managers.
What I hear: They have unrealistic expectations
The reality: They are ambitious (which is great). It’s true that at times they need (like all generations) expectations more clearly defined – it’s important that they are told how they can get from A to B and the timeline to do so. But it’s also true that they are not going to have to be the workers of the Boomer generation simply because the economy has changed. They are living in an employees market for labour which means that there are many jobs for them and they can be picky!
What I hear: They have no work-ethic
The reality: The truth is that that are hardworking - but it depends what your measuring tape is. Remember that the Boomer generation had to work hard simply because there were twice the amount of people compared to jobs. Creating a 60-hour workweek was survival – but for Generation Y’s they have the luxury of living at a time in history with this economy.
The reality is, NO generation is perfect – we all have strengths and we all have areas we can work on! However, if we can change our attitude and ask ourselves – “What can I learn from them?”, and “What can they learn from me?” – we can start moving forward. If you are thinking “My generation was so much better than this new generation…”, I guarantee that you will be stuck in a battle of generational clashes, low retention, and high turnover.
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